Something wrong with your service, your bill, or the app? Reach a real person here — we usually reply the same business day.
Monday–Friday, 8am–5pm Central.
The fastest route is inside the app: open Issues → Report an issue, describe what’s wrong, and attach a photo if it helps. Issues go straight to the crew responsible for your property and are tracked until they’re resolved, so nothing gets lost in an inbox.
Greenline signs you in with a six-digit code sent to your email or phone — there is no password to forget. Enter the email address or mobile number your community or property manager has on file for you.
If the app says it can’t find an account, we most likely have a different contact on file. Email or call us and we’ll sort it out.
Greenline serves apartments, HOAs, and commercial communities under agreement with the property. Accounts are set up as part of onboarding a property, so you’ll usually receive an invitation from your property manager or from us.
If your community isn’t with Greenline yet and you’d like it to be, request a quote and we’ll take it from there.
Choose which emails and push notifications you get under Account → Notifications. You can also turn notifications off entirely in your device settings — the app keeps working either way.
You can deactivate your account yourself from Account → Deactivate account in the app. That signs you out, stops recurring billing, and prevents further sign-ins. See the Privacy Policy for what happens to your data afterwards, or email sales@getgreenlinelawn.com to request earlier deletion.
Email sales@getgreenlinelawn.com or call (832) 461-0033. If it’s about the app, telling us your device and what you tapped just before it went wrong gets us to an answer much faster.